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Business Terms & Conditions

All sales and deliveries are subject to our business terms & conditions. All placed orders are binding.

Are only possible in Switzerland and EU Countries.

Delivery times
Standard deliveries usually take place within 6 working days (except during public & company holidays). If an article is not in stock we will advise you asap of the expected delivery date. All deliveries are at the risk of the recipient.

Minimum order quantity
There is no minimum order quantity.

Shipping & handling
Shipping & handling costs are a one off fee per delivery. We charge no shipping & handling costs for orders over CHF 150.00 in Switzerland.
Packages are shipped via Swiss Post, during normal business hours. Please choose your delivery address accordingly so that someone can take receipt of the package.

All prices are in Swiss Francs (CHF), including VAT.

Terms of payment
Delivery occurs after receipt of payment via Paypal, PostFinance or Prepayment.

Notification of product faults and/or incomplete or wrong item deliveries should be done immediately in writting (letter or email), latest up to 14 days of receipt of goods.

Right of rescission
You have the right to rescind your purchase up to 14 days of your purchase date, no-questions asked.
To exercise your right of rescission the purchased goods have to be returned in unused condition and their original packaging.

To practice your right of rescission you must send us a clearly formulated, written statement via postal or email (eZy-e, Hardstrasse 320, 8005 Zürich).
The send date of your statement must be within the 14 day limit.

Right of rescission - implications

We will reimburse the cost of your purchase, including delivery costs (with the exception of any additional cost incurred due to delivery methods other than proposed by us) within 14 days of receipt of your statement of recission.

We reserve the right to hold back payment until we have received the purchased goods in full, in their original packaging and unused condition.

You must return the goods immediately within the 14 day period from your statement of rescission. The buyer carries all reconsignment costs.
Please return goods to:

eZy-e, Hardstrasse 320, 8005 Zürich

We reserve the right to accordingly depreciate the value of any goods damaged or incomplete due to unneccessary handling by the buyer or if returned without their original packaging.

A two year guarantee is given on elektronic products from date of purchase, with exception of batteries and products with in-built batteries, were the battery is found to be the cause of the defect. Guarantee is void if damages incurred are due to improper use, maintenance or care. See product instructions for proper usage and care.

A three month guarantee is given on batteries and products with in-built batteries, were the battery is found to be the cause of the defect.

eZy-e retains the right to repair faulty products before offering exchange or reimbursement of said product.

IMPORTANT: Please retain your purchase invoice as proof of purchase. Guarantee claims without proof of purchase will not be honoured.

Title retention
All products remain property of eZy-e until receipt of payment in full.

Limitation on liability
To the fullest extent permitted by law, in no event shall either party be liable to the other or any party claiming through them for any special, incidental, indirect, consequential or contingent damages whatsoever, including without limitation loss of profits, injuries to property, loss of use of the product or any associated equipment with respect to claims made by buyer under this agreement or otherwise or by any purchaser or user of products, regardless of the foreseeability of such damages or whether seller was apprised of the likelihood thereof.  Seller’s maximum cumulative liability, for all claims and liabilities, including obligations under any indemnity, whether or not insured, will not exceed the actual amount paid by buyer for product sold by seller during the twelve month period immediately preceding the event giving rise to the claim.  The parties agree that these limits of liability shall survive and continue in full force and effect despite any termination or expiration of the contract. Any action by a party against the other must be commenced within one year after the cause of action has accrued.

Computer monitors, operating systems and browsers are responsible for the colour display. Therefore colours displayed in the online shop may vary from actual product colours.

Data privacy

Any data collected during the purchasing process is subject to Swiss privacy laws and will be handled confidentially and not passed on to any third parties.

Please address all correspondence to:

Hardstrasse 320
CH-8005 Zürich

Tel. +41 44 271 21 21
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